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Privacy Policy

Privacy Policy

As an Internet pioneer, HIPPOBAY Auction understands the power that the Internet holds for changing people's lives, expanding their horizons, and enhancing the ease with which they perform their jobs. All these benefits are at risk if people are concerned about their personal privacy. HIPPOBAY Auction is committed to providing its users with an Internet experience that respects and protects their personal privacy choices and concerns.
Our privacy policy and practices are detailed below, and we ask you to read them thoroughly.
We are constantly improving the tools you can use to manage the data that you provide to us. Please refer to this page from time to time to see these new features.

Coverage

This policy applies to sites whose URL terminates in HIPPOBAY Auction. Our affiliates have their own privacy policy statements, which we encourage you to read whenever you visit these sites. When we talk about "HIPPOBAY Auction" or "we" in this policy, we are referring to Company and its majority-owned or majority-controlled subsidiaries.

Helpful Definitions

Personally identifiable information is information such as your name, birth date, e-mail address or mailing addresses that can be used to uniquely identify you.
Anonymous Information is not personally identifiable information. Anonymous information is information about how you use our site (such as places visited and search queries performed). Anonymous information also includes the domain names and/or I.P. addresses (as explained in greater detail below) of browsers that visit our site, time of day the site was visited and other non-personally identifiable information. Anonymous information is information that is not tied to any individual, but helps to characterize HIPPOBAY Auction users.

The next sections tell how and when HIPPOBAY Auction collects anonymous information and personally identifiable information.

Information We Collect

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our Site, we may require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.

Under some circumstances, we may require some additional financial information, such as but not limited to: if you are registering using an email account at a free email service, or registering to sell on the Site. We use your financial information, including credit card information to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services.

We automatically track certain information about you based upon your behavior on our Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), your computer browser information, and your IP address.

Cookies

We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie." We also use "cookies" allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of our Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

If you choose to bid, buy or sell on the Site, we collect information about your bidding, buying and selling behavior. We also collect other users' comments about you in our feedback area. If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as: a billing address, credit card number and credit card expiration date and tracking information from cheques or money orders.

If you choose to leave feedback for other users, we will collect that information that you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Your Use of Other Users' Information

In order to facilitate interaction among all HIPPPOBAY Auction community members, our Site provides you with limited access other users' contact and shipping information. As a seller you have access to the User ID, email address and other contact and shipping information of the buyer or winning bidder(s), and as the buyer or a winning bidder you have access to the User ID, email address and other contact information of the seller.

By entering into our User Agreement, you agree that, with respect to other user's personal information that you obtain through the Site or through an HIPPPOBAY Auction-related communication or HIPPPOBAY Auction-facilitated transaction, HIPPPOBAY Auction hereby grants to you a license to use such information only for: (a) HIPPPOBAY Auction-related communications that are not unsolicited commercial messages, (b) using co-branded services offered through HIPPPOBAY Auction (e.g. escrow, insurance, shipping and fraud complaints), and (c) any other purpose that a such user expressly agrees to after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section. Note that law enforcement personnel, Verified Rights Owner programme participants, and other rights holders are given different rights with respect to information they access.

HIPPPOBAY Auction and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add an HIPPPOBAY Auction user, even a user who has purchased an item from you, to your mail list (email or physical mail) without their express consent. To report HIPPPOBAY Auction related spam to HIPPPOBAY Auction, please contact us.

Sharing Personally Identifiable Information with Third Parties

In certain special cases, we may disclose your personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with HIPPOBAY Auction rights, property or operations, other HIPPOBAY Auction users, or anyone else who could be harmed by such activities. We may also disclose your personally identifiable information when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.

Control of Your Password

You are responsible for all actions take with your User ID and password, including fees charged to your account. Therefore, we do not recommend that you disclose your HIPPPOBAY Auction password to any third parties. If you choose to share your User ID and password your personal information with third parties, you are responsible for all actions take with your account and therefore you should review that third party's privacy policy before doing so. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Accessing, Reviewing and Changing Your Personal Information

We offer you the ability to automatically review and change the personal information you submit to us by logging into the Site and entering the new information yourself. Generally, we will not modify your personal information based upon your request because it is very difficult to authenticate your account manually. You can change your User ID, email address, contact information, financial information, shipping information and user preferences by going to the preferences and setup section in My HIPPPOBAY Auction. You must promptly update your information if it changes or is inaccurate. Once posted, you cannot change or remove any public postings made in feedback area.

Upon your request, we will deactivate your account, contact information, billing information, shipping information and financial information from our active databases. To make this request, please contact us.


Such information will be deactivated as soon as reasonably possible based upon your account activity and in accordance with our deactivation policy and applicable law.

We will retain in our files some personal information you have requested to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated from public and member viewing and will only be available to select HIPPPOBAY Auction personal.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are bidders, buyers or sellers on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. Since HIPPPOBAY Auction does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

Security

Your information is stored and processed on computers located in the United States. HIPPPOBAY Auction uses procedural and technical safeguards to protect your personal information against loss or theft, as well as against unauthorized access or disclosure, to protect your privacy, including firewalls and encryption. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

Contacting Us

The services herein are offered by HIPPOBAY Auction. Any Inquiries can be made to the following address:
HippoBay™ Online Trading cc

P.O. Box: 40704
Windhoek
Namibia
Cell: +264 (081) 2416171
Fax Namibia: +264 (061) 253205
Fax South Africa: +27 (086) 5142652
Mail: http://hippobay.com/contactus.php
Web: www.hippobay.com
Fax: +264 61 253205
Cell: +264 81 1294918

Mail: contact us


HIPPOBAY Auction reserves the right to change this Privacy Policy at any time. All changes will be posted to this page, and we will use commercially reasonable efforts to notify you of any material changes to this privacy policy.

We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, PHP Pro Bid follows different principles in accordance with world-wide practices for customer privacy and data protection.

  • We won't sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
  • We'll use the latest security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you purchase our software packages. We use your Personal Information for four primary purposes:

  • To process and activate your order
  • To identify you
  • To help us support you and/or your Business.
  • To alert you to product upgrades, special offers, updated information and other new services from PHP Pro Bid.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the client area. There, you can view and edit personal information you have already given us.



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Use of this Web site constitutes acceptance of the Hippobay Auctions TERMS & CONDITIONS and PRIVACY POLICY