As an Internet pioneer, HIPPOBAY Auction
understands the power that the Internet holds for changing people's
lives, expanding their horizons, and enhancing the ease with which they
perform their jobs. All these benefits are at risk if people are
concerned about their personal privacy. HIPPOBAY Auction is committed to
providing its users with an Internet experience that respects and
protects their personal privacy choices and concerns.
policy and practices are detailed below, and we ask you to read them
We are constantly improving the tools you can use to
manage the data that you provide to us. Please refer to this page from
time to time to see these new features.
applies to sites whose URL terminates in HIPPOBAY Auction. Our
you to read whenever you visit these sites. When we talk about "HIPPOBAY
Auction" or "we" in this policy, we are referring to Company and its
majority-owned or majority-controlled subsidiaries.
identifiable information is information such as your name, birth date,
e-mail address or mailing addresses that can be used to uniquely
Anonymous Information is not personally
identifiable information. Anonymous information is information about how
you use our site (such as places visited and search queries performed).
Anonymous information also includes the domain names and/or I.P.
addresses (as explained in greater detail below) of browsers that visit
our site, time of day the site was visited and other non-personally
identifiable information. Anonymous information is information that is
not tied to any individual, but helps to characterize HIPPOBAY Auction
sections tell how and when HIPPOBAY Auction collects anonymous
information and personally identifiable information.
purpose in collecting personal information from you is to provide you
with a safe, smooth, efficient, and customized experience. This allows
us to provide services and features that most likely meet your needs,
and to customize our service to make your experience safer and easier.
We only collect personal information about you that we consider
necessary for achieving this purpose.
In general, you can browse the Site
without telling us who you are or revealing any personal information
about yourself. Once you give us your personal information, you are not
anonymous to us. If you choose to use our Site, we may require you to
provide contact and identity information, billing information, shipping
information and other personal information as indicated on the forms
throughout the Site. Where possible, we indicate which fields are
required and which fields are optional. You always have the option to
not provide information by choosing not to use a particular service or
Under some circumstances, we may
require some additional financial information, such as but not limited
to: if you are registering using an email account at a free email
service, or registering to sell on the Site. We use your financial
information, including credit card information to verify the accuracy of
your name, address, and other information, as well as to bill you for
your use of our services.
We automatically track certain
information about you based upon your behavior on our Site. We use this
information to do internal research on our users' demographics,
interests, and behavior to better understand, protect and serve you and
our community. This information may include the URL that you just came
from (whether this URL is on our Site or not), which URL you next go to
(whether this URL is on our Site or not), your computer browser
information, and your IP address.
We use data collection devices such
as "cookies" on certain pages of the Site to help analyze our web page
flow, measure promotional effectiveness, and promote trust and safety.
"Cookies" are small files placed on your hard drive that assist us in
providing our services. We offer certain features that are only
available through the use of a "cookie." We also use "cookies" allow you
to enter your password less frequently during a session. Cookies can
also help us provide information that is targeted to your interests.
Most cookies are "session cookies," meaning that they are automatically
deleted at the end of a session. You are always free to decline our
cookies if your browser permits, although in that case you may not be
able to use certain features on our Site and you may be required to
re-enter your password more frequently during a session.
Additionally, you may encounter
"cookies" or other similar devices on certain pages of our Site that are
placed by third parties. For example, if you view a web page created by
a user, there may be a "cookie" placed within that web page. We do not
If you choose to bid, buy or sell on
the Site, we collect information about your bidding, buying and selling
behavior. We also collect other users' comments about you in our
feedback area. If you establish a credit account with us to pay the fees
we charge, we collect some additional information, such as: a billing
address, credit card number and credit card expiration date and tracking
information from cheques or money orders.
If you choose to leave feedback for
other users, we will collect that information that you provide to us. We
retain this information as necessary to resolve disputes, provide
customer support and troubleshoot problems as permitted by law.
If you send us personal
correspondence, such as emails or letters, or if other users or third
parties send us correspondence about your activities or postings on the
Site, we may collect such information into a file specific to you.
of Other Users' Information
In order to facilitate interaction
among all HIPPPOBAY Auction community members, our Site provides you
with limited access other users' contact and shipping information. As a
seller you have access to the User ID, email address and other contact
and shipping information of the buyer or winning bidder(s), and as the
buyer or a winning bidder you have access to the User ID, email address
and other contact information of the seller.
By entering into our User Agreement,
you agree that, with respect to other user's personal information that
you obtain through the Site or through an HIPPPOBAY Auction-related
communication or HIPPPOBAY Auction-facilitated transaction, HIPPPOBAY
Auction hereby grants to you a license to use such information only for:
(a) HIPPPOBAY Auction-related communications that are not unsolicited
commercial messages, (b) using co-branded services offered through
HIPPPOBAY Auction (e.g. escrow, insurance, shipping and fraud
complaints), and (c) any other purpose that a such user expressly agrees
to after you tell them the purpose you would like to use it for. In all
cases, you must give users an opportunity to remove themselves from
your database and a chance to review what information you have collected
about them. In addition, under no circumstances, except as defined in
this Section, can you disclose personal information about another user
to any third party without our consent and the consent of that user. You
agree that other users may use your personal information to communicate
with you in accordance with this Section. Note that law enforcement
personnel, Verified Rights Owner programme participants, and other
rights holders are given different rights with respect to information
and our users do not tolerate spam. Therefore, without limiting the
foregoing, you are not licensed to add an HIPPPOBAY Auction user, even a
user who has purchased an item from you, to your mail list (email or
physical mail) without their express consent. To report HIPPPOBAY
Auction related spam to HIPPPOBAY Auction, please contact us.
Sharing Personally Identifiable
Information with Third Parties
In certain special cases, we may disclose your
personally identifiable information when we have reason to believe that
disclosing this information is necessary to identify, contact or bring
legal action against someone who may be causing injury to you, or
otherwise injuring or interfering with HIPPOBAY Auction rights, property
or operations, other HIPPOBAY Auction users, or anyone else who could
be harmed by such activities. We may also disclose your personally
identifiable information when we believe the law requires it, or in
response to any demand by law enforcement authorities in connection with
a criminal investigation, or civil or administrative authorities in
connection with a pending civil case or administrative investigation.
Control of Your
You are responsible for
all actions take with your User ID and password, including fees charged
to your account. Therefore, we do not recommend that you disclose your
HIPPPOBAY Auction password to any third parties. If you choose to share
your User ID and password your personal information with third parties,
you are responsible for all actions take with your account and therefore
you lose control of your password, you may lose substantial control
over your personal information and may be subject to legally binding
actions taken on your behalf. Therefore, if your password has been
compromised for any reason, you should immediately change your password.
Reviewing and Changing Your Personal Information
We offer you the ability to automatically review
and change the personal information you submit to us by logging into the
Site and entering the new information yourself. Generally, we will not
modify your personal information based upon your request because it is
very difficult to authenticate your account manually. You can change
your User ID, email address, contact information, financial information,
shipping information and user preferences by going to the preferences
and setup section in My HIPPPOBAY Auction. You must promptly update your
information if it changes or is inaccurate. Once posted, you cannot
change or remove any public postings made in feedback area.
Upon your request,
we will deactivate your account, contact information, billing
information, shipping information and financial information from our
active databases. To make this request, please contact us.
Such information will be deactivated as soon as
reasonably possible based upon your account activity and in accordance
with our deactivation policy and applicable law.
We will retain in our files some personal
information you have requested to remove to prevent fraud, collect any
fees owed, resolve disputes, troubleshoot problems, assist with any
investigations, enforce our User Agreement and comply with legal
requirements as is permitted by law. Therefore, you should not expect
that all of your personal information will be completely removed from
our databases in response to your requests. However, such personal
information will be deactivated from public and member viewing and will
only be available to select HIPPPOBAY Auction personal.
Except as otherwise expressly included in this
information we collect from you. To the extent that you disclose your
information to other parties, whether they are bidders, buyers or
sellers on our Site or other sites throughout the Internet, different
rules may apply to their use or disclosure of the personal information
you disclose to them. Since HIPPPOBAY Auction does not control the
privacy policies of third parties, you are subject to the privacy
customs and policies of that third party. We encourage you to ask
questions before you disclose your personal information to others.
Your information is stored and processed on
computers located in the United States. HIPPPOBAY Auction uses
procedural and technical safeguards to protect your personal information
against loss or theft, as well as against unauthorized access or
disclosure, to protect your privacy, including firewalls and encryption.
We employ many different security techniques to protect such data from
unauthorized access by users inside and outside the company. However,
"perfect security" does not exist on the Internet.
services herein are offered by HIPPOBAY Auction. Any Inquiries can be
made to the following address:
HippoBay™ Online Trading cc
Cell: +264 (081) 2416171
Namibia: +264 (061) 253205
Fax South Africa: +27 (086) 5142652
Web: www.hippobay.comFax: +264 61 253205
HIPPOBAY Auction reserves the right to change
page, and we will use commercially reasonable efforts to notify you of